ROADSIDE ASSISTANCE

Road Rangers

The Expressway Authority and Florida's Turnpike Enterprise operate the Road Ranger Roadside Assistance Program on Central Florida's toll roads including State Road 408, State Road 417, State Road 429, and State Road 528. Road Rangers provide minor breakdown assistance such as changing a flat tire or providing fuel. Road Rangers will also provide access to a cell phone and will assist with contacting a tow truck. Another primary function of the Road Ranger program is to aid with traffic control at accident scenes. Road Rangers are on patrol from 6:00 a.m. to 8:00 p.m. 7 days a week, 365 days a year. Road Rangers cannot be contacted directly, but will stop to assist if they see you pulled over on the side of the road.

Florida Highway Patrol

The Expressway Authority has contracted with the Florida Highway Patrol Troop D in Orlando to provide dedicated patrols from 6:00 a.m. to 10:00 p.m. There are up to three troopers on the Expressway Authority system during those hours to insure a prompt response to calls for service. The primary goal of the program is to provide a quick response to accident scenes in an effort to eliminate congestion as quickly as possible. The troopers have also been equipped with Cardiac Defibrilators in case a customer on the Expressway Authority system should experience a medical emergency. In October 2002, a defibrilator was successfully used for the first time to revive a driver who was suffering a heart attack